WHO MANAGES Edilizia Pisano?
The website Edilizia Pisano.com is managed by EDILIZIA PISANO S.R.L., with registered office in Via Cagliari, 227, 09040 Màndas (CA), Italy.
VAT Number: 02474800923
REA:202631
WHERE DO YOU DELIVER?
We deliver exclusively in Italy.
Currently, we do not ship to other countries.
WHAT ARE THE SHIPPING COSTS?
For orders equal to or exceeding €130, standard shipping is free.
For orders below €130, a flat shipping fee of €16 applies.
HOW LONG DOES IT TAKE TO PREPARE AN ORDER?
Orders are normally prepared within 1-3 business days from payment confirmation.
HOW LONG DOES DELIVERY TAKE?
After shipment, delivery is normally expected within 3-5 business days.
The total estimated time from payment confirmation to delivery is normally 4-8 business days.
WHICH COURIERS DO YOU USE?
Orders can be entrusted to DHL, FedEx, UPS or other professional couriers selected based on the product and destination.
CAN I TRACK MY ORDER?
Yes. After shipment, you will receive, when available, a code or link to monitor the delivery status.
WHICH PAYMENT METHODS DO YOU ACCEPT?
We accept Visa and Mastercard.
Payments are processed through J-Pay using the procedure available during checkout.
DO PRICES INCLUDE VAT?
Prices published on the website are expressed in euros (€) and include applicable VAT, unless otherwise indicated by current legislation.
CAN I CANCEL AN ORDER?
You can request cancellation of the order before shipment by promptly writing to info@ediliziapisano.it.
We cannot guarantee cancellation of orders already prepared or entrusted to the courier.
CAN I RETURN A PRODUCT?
If you purchase as a consumer, you can exercise the right of withdrawal within 14 calendar days from receipt of the product, subject to the exceptions provided by law.
WHO PAYS THE COST OF RETURN?
The direct cost of return is borne by the customer, except in the case of damaged, defective, incorrect or non-compliant product.
For bulky products or products not returnable via normal postal service, the cost of return may be higher than that of ordinary shipping.
WHERE SHOULD I SEND A RETURN?
The return address is:
Edilizia Pisano
EDILIZIA PISANO S.R.L.
Via Cagliari, 227
09040 Màndas (CA)
Italy
Before shipping the return, we recommend contacting us at info@ediliziapisano.it.
WHAT SHOULD I DO IF I RECEIVE A DAMAGED OR DEFECTIVE PRODUCT?
Contact us at info@ediliziapisano.it indicating the order number and, where available, photographs of the product and packaging.
Products sold to consumers are covered by the legal guarantee of conformity provided for by applicable regulations.
HOW CAN I CONTACT YOU?
E-mail: info@ediliziapisano.it
Phone: +39 070 987 8101
Customer service:
Monday to Friday, from 09:00 to 18:00 (CET)